Job description
About the Role
We are looking for a Senior Transformation Project Manager to lead and coordinate the cross‑functional transition of a German business from a distributor model to a direct commercial model.
You will be accountable for converting the target operating model into an integrated, executable implementation plan and driving the organization to operational readiness.
This is not a purely administrative PMO role. Beyond coordinating workstreams, dependencies, decisions and delivery, you will work hands‑on where required to develop processes, solve operational issues, prepare decision proposals and close cross‑functional gaps. Functional subject‑matter experts will retain accountability for specialist and regulated decisions.
We are specifically looking for a senior, hands‑on business transformation Project Manager with strong operational and technical process capability – not a pure commercial profile, functional engineer, quality specialist or PMO coordinator.
Key Responsibilities
A. Integrated Transition Leadership
- Build and maintain the integrated Germany transition roadmap, detailed workplan, critical path and readiness dashboard.
- Translate strategic decisions and high‑level business requirements into clear workstreams, milestones, deliverables, owners and dates.
- Coordinate all functional workstreams and ensure dependencies are identified, sequenced and actively managed.
- Create a single source of truth for project status, actions, risks, decisions, resources and implementation readiness.
- Drive delivery through influence, constructively challenge delays and escalate unresolved blockers with recommended actions.
B. Future-State Process Design and Implementation
- Facilitate current‑state and future‑state process mapping across the end‑to‑end direct operating model.
- Lead workshops to define process steps, hand‑offs, roles, controls, service levels, data requirements and exception handling.
- Develop draft process flows, implementation plans, RACI matrices, SOP outlines, work instructions and decision papers where ownership is unclear or cross‑functional.
- Ensure approved processes are translated into practical system, vendor, resource, training and governance requirements.
- Coordinate testing, mock transactions, readiness reviews and issue resolution before go‑live.
C. Operations, Supply Chain and Logistics Readiness
- Coordinate the establishment of the future supply, logistics and distribution model, including 3PL and other external service providers.
- Drive alignment on demand planning, inventory strategy, order handling, delivery processes, cold‑chain or product‑specific requirements where applicable, returns and business‑continuity arrangements.
- Coordinate vendor selection or onboarding activities, implementation plans, operational interfaces, service levels and escalation paths.
- Ensure end‑to‑end process readiness from customer order through product delivery, invoicing, payment and post‑delivery support.
- Identify operational failure points and coordinate mitigation and contingency plans.
D. Distributor Exit and Business Continuity
- Create and manage the distributor exit and handover plan, covering customers, contracts, open orders, tenders, inventory, data, complaints, returns and ongoing obligations.
- Clarify responsibilities and hand‑off points between the current distributor, internal functions and future service providers.
- Track contractual dependencies, notice periods, data‑transfer requirements and operational cutover activities.
- Protect customer continuity and ensure risks to supply, service and revenue are identified early and actively mitigated.
E. Systems, Data and Digital Enablement
- Coordinate business requirements and implementation dependencies across ERP, CRM, order management, finance, reporting and customer‑service tools.
- Drive readiness of customer master data, product data, pricing conditions, contract data, vendor data and reporting structures.
- Coordinate requirements gathering, system configuration inputs, user acceptance testing, defect resolution and cutover readiness with relevant IT and functional teams.
- Ensure that manual interim processes are clearly defined and controlled where permanent system solutions are not available at go‑live.
F. Cross-Functional Governance and Decision Support
- Establish fit‑for‑purpose project governance, meeting cadence, escalation routes and decision rights.
- Prepare concise steering committee materials highlighting progress, critical risks, required decisions, business impact and recommended options.
- Maintain the risk and issue register, action tracker, decision log, dependency map and change‑control record.
- Facilitate timely decisions and ensure that decisions are translated into actions, communicated and implemented.
G. Finance Director and Commercial Excellence Support
- Provide structured project management support to selected Finance Director initiatives, including financial process readiness, vendor cost tracking, business‑case updates and cross‑functional finance dependencies.
- Support selected Commercial Excellence projects such as CRM implementation, sales reporting, forecasting, customer‑data readiness, KPI development and commercial process design.
- Prioritize these activities without compromising the critical path of the Germany transition; indicative allocation is 70–80% Germany transition and 20–30% Finance Director / Commercial Excellence support.
Profile Requirements
Experience & Background
- Approximately 8–12+ years of professional experience, including at least 5 years leading complex cross‑functional transformation or implementation projects.
- Demonstrated experience managing multiple interdependent workstreams in a matrix organization without relying on direct line authority.
- Proven track record of moving projects from ambiguous strategy through detailed process design, implementation, testing and go‑live.
- Relevant experience in one or more of the following:
- Distributor‑to‑direct transitions
- Market entry
- Operating‑model implementation
- Supply‑chain transformation
- Commercial operations
- Business integration or comparable complex change programs
- Strong operational judgement and sufficient technical breadth to understand and connect Finance, Operations, Supply Chain, Quality, Regulatory, Legal, IT and Commercial requirements.
- Strong stakeholder management, facilitation, influencing and constructive‑challenge skills at senior and working‑team levels.
- Ability to work independently, identify gaps proactively and create practical outputs (processes, plans, decision papers) rather than only coordinating meetings and trackers.
- Fluent professional English (written and spoken).
Highly Desirable (Not Mandatory)
- Experience in pharma, medtech, healthcare or another regulated industry.
- Prior consulting, transformation‑office or interim project leadership experience.
- Experience implementing 3PL, customer‑service, ERP, CRM or order‑to‑cash capabilities.
- Formal project management qualification such as PMP, PRINCE2 or an equivalent methodology.
Not Required
- German‑language capability.
- Deep pharmaceutical subject‑matter expertise.
- An engineering, quality or purely commercial‑only background.
Why joining us?
Rapid growth: Amaris has doubled its workforce in Belgium in two years, providing numerous growth opportunities for employees.
Prestigious projects: Candidates will work with renowned clients in the pharmaceutical, biotechnology, and European institutions sectors on impactful missions.
International environment: An agile and dynamic structure promotes intrapreneurship and meritocracy, with international exposure at the heart of Europe.
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!